We’ve created a set of FAQ’s to make your vaccination experience as easy and stress-free as possible. If you can’t find the answer to your question please visit the NHS site here.
The NHS urge anyone over 65 years old, or who is clinically extremely vulnerable, to come forward for a COVID vaccination if they have not already been invited by the NHS. If you are not in one of these groups then you will not be able to have a vaccination currently. The NHS ask that you do not book an appointment, as you will be turned away.
Vaccinations are currently only available to those people aged 65 and over, who have been contacted directly by the NHS to book in. If and when your GP or local NHS service is able to offer a vaccination to you, you will be contacted directly by them to arrange an appointment for the vaccine. You can find out more about vaccinations at www.birminghamandsolihullcovidvaccine.nhs.uk
No, you will be asked to select your preferred site to receive the vaccination. Options will be based on your geographical location.
All appointments at Millennium Point will be given the Oxford vaccine.
Our address is Millennium Point, Curzon St, Birmingham, B4 7XG. Millennium Point is a short walk from the city’s three main train stations, and easily accessible from the city centre on foot, or by car. Find out more here www.millenniumpoint.org.uk/getting-here/.
If you are travelling to Millennium Point by taxi then the best drop off point will be the front entrance to our building which is located on Curzon Street. Our postcode is B4 7XG.
There is a multi-storey car park situated adjacent to Millennium Point. The car park can be accessed via Curzon Street using the Cardigan Street entrance. Millennium Point is clearly signposted from all main routes on to the A4540 Ring Road to the city – simply follow signs for Millennium Point and then Vaccination Centre. The multi-storey car park has a height restriction of 2.1m (6’10”). It is then approximately 80 meters (262 ft) from the car park to the vaccination centre within Millennium Point, which is the equivalent of a 2-minute walk. For those with walking aids or wheelchairs, enter the building on level 2 where there is access to a lift and wheelchairs. Parking in the multi-storey is free for those booked in for a vaccine, but you will need to get your ticket validated by a member of NHS staff within the Millennium Point building before returning to your car.
As part of its support for the vaccine centre, Birmingham City Council has gifted free use of the multi-storey car park based on Cardigan street, to enable NHS patients attending their vaccination appointments to park completely free of charge.
On arrival at the barrier to the car park, you will need to press the button for a ticket. Please bring your car parking ticket with you to your appointment inside Millennium Point. If you have driven a family member to their appointment then make sure they take it with them. When you have received your vaccine and before you return to your car, please show your ticket to a member of the team and they will validate the ticket for you. Once back at your vehicle proceed directly to the exit barrier and insert your validated ticket. Please note that you must get your ticket validated by a member of staff for this to work. Once validated, you have 30 minutes to exit the car park.
There are disabled parking bays located on the ground floor of the multi-story car park available for use. It is then approximately 80 meters (262 ft) from the car park to the vaccination centre within Millennium Point, which is the equivalent of a 2-minute walk. For those with walking aids or wheelchairs, enter the building on level 2 where there is access to a lift and wheelchairs.
Yes. Our building has several entrance points, all of which have wheelchair access. All zones within the building where vaccinations are taking place have access to lifts and escalators for those who need it.
It is approximately 80 meters (262 ft) from the car park to the vaccination centre within Millennium Point, which is the equivalent of a 2-minute walk. Staff and volunteers are positioned at all entrances to the building who can assist vulnerable visitors or provide wheelchairs to those who need them. Vaccinations are taking place across three floors of the building, however, all levels are wheelchair accessible and there are escalators and lifts inside the building to assist you to each floor.
Yes, there are wheelchairs on-site for those who need them. Please inform an NHS staff member or volunteer who will bring one to you. Staff will be stationed at all entrances of the building.
Yes. Our building has toilet facilities including disabled toilets, which are located on Level 0 and Level 2. Members of staff will be on site to show you and there will also be signage around the building. Our toilet facilities are cleaned regularly to ensure hygiene and safety measures are met.
The vaccine hub is well signposted when onsite at Millennium Point. Please head to the ground floor and see the information desk near the front door.
Please bring along the letter you have received confirming your appointment. If you have parked in the multi-storey car park then please also bring your parking ticket for validation by a member of staff.
Please attend your vaccination appointment alone, unless you require assistance. If you have been driven to your appointment then the driver must remain outside of the building. Those who are vulnerable can be accompanied by the primary care giver.
There are extensive safety and hygiene measures in place to keep visitors, staff and volunteers safe. These include a temperature check on arrival, the requirement to wear a face covering, social distancing measures, enhanced cleaning regimes, plus hand sanitising stations available throughout the venue.
Yes. Our venue is “Covid secure” with a robust plan which protects staff and visitors from coronavirus. Our protection plan is updated regularly in-line with the latest government and industry guidelines. Our venue is also accredited by multiple industry-standard bodies including “safe, clean and legal” by Quality in Tourism and “Contagion Secure” as part of the Meetings Industry Association (MIA) Aim Secure Accreditation.
In line with government guidance, the requirement to wear a face-covering when visiting indoor venues is mandatory. So please ensure that you wear face-covering to your COVID-19 vaccine appointment. Face coverings are not required for children aged 10 or under, or for people with certain health conditions as detailed on the government website here.
The vaccine is currently being rolled out by the NHS to people in order of priority, starting with those who are most at risk from the virus. The NHS will let you know when it’s your turn to have the vaccine. For more information about how the vaccine will be rolled out, please visit www.birminghamandsolihullcovidvaccine.nhs.uk/
Please contact the national booking centre to cancel your appointment. You can find more details on how to cancel or rearrange your appointment on the letter you have received. Please do not contact our centre as we cannot cancel or rearrange the appointments for you.
